Welcome to Justtnamm! We are committed to delivering your orders in a timely, efficient, and secure manner. Please read our shipment and delivery policy carefully to understand how we manage shipping and ensure your satisfaction.

1. Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive a notification once your order has been dispatched.
2. Shipping Methods and Delivery Times
We partner with trusted courier services to deliver your products. Estimated delivery times are as follows:

Standard Shipping: 3–7 business days (varies by location).
Express Shipping: 1–3 business days (available at an additional cost).
Delivery times may vary depending on the destination and unforeseen delays such as weather or logistical disruptions.

3. Shipping Charges
Shipping charges will be calculated and displayed at checkout.

Free shipping may be offered for orders over a specific value, as indicated on our website.
Any applicable shipping promotions will be displayed on the checkout page.
4. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your shipment. You can also track your order directly on our website under the Track Order section.

5. Delivery Address Guidelines
To ensure successful delivery, please provide accurate and complete shipping information, including:

Full name
Complete address with postal code
Contact number
Any specific delivery instructions (if applicable)
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

6. International Shipping
Currently, we ship only within India. International shipping is not available at this time.

7. Delayed or Lost Shipments
If your order is delayed or appears to be lost, please contact us at support@justtnamm.com or via our Contact Us page.

Delayed orders will be investigated, and we will keep you updated on their status.
For lost shipments, we will offer a replacement or refund as per our Refund Policy.
8. Damaged or Missing Items
If your order arrives damaged or incomplete:

Contact us within 48 hours of delivery at support@justtnamm.com with your order number and photographs of the damaged item(s).
We will review your claim and provide a resolution, which may include a replacement or refund.
9. Changes or Cancellations
Once your order is placed, changes or cancellations can only be accommodated before the order is dispatched. Please contact our customer support team promptly to request modifications.

10. Contact Us
For any questions or concerns about shipping and delivery, please reach out to us:

Email: support@justtnamm.com
Phone: +91 90350 18918
Hours: Monday–Friday, 9:00 AM to 6:00 PM
Thank you for choosing Justtnamm! We look forward to serving you.